Room Service
Gone are the days of predetermined meals at regulated times for our patients!
Room Service Is 'At Your Request'
At Sutter Lakeside Hospital, we have taken an innovative new approach to exceed our patient's expectations by launching a room service program called At Your Request. When our patients are hungry, they simply pick up the telephone and order a meal, at their convenience.
At Your Request gives the patient greater control over what they want to eat and when.
Top Notch Customer Service
| "Food is typically one of the top four focus areas which determines the patient's satisfaction with the care they receive in a hospital, so it's very important to us that we not only meet the patient's needs, but exceed them." |
| —Aleta Walker, Chief Community Officer Sutter Lakeside Hospital |
Patient Edith Johnson gets some extra special room service from Sutter Lakeside Hospital's CEO, Kelly Mather, who served a meal in celebration of the launch of the hospital's new "At Your Request" food service program.